FAQ

Why isn’t my size chart showing up?
Double check that there is a size chart associated with the product you’re viewing. If the size chart still doesn't show up please send us a suppor...
Thu, 3 Jan, 2019 at 7:20 AM
I published a new theme and now the app doesn’t work.
If you change your active theme, just go to your store’s admin,  click "Apps"  click "Best Fit – Size Chart Popups" The app will...
Thu, 3 Jan, 2019 at 7:19 AM
The app didn’t install correctly. How do I install it manually?
To install the code manually, first navigate to your Shopify admin and click Online Store. Next, go to the Actions dropdown and select Edit Code. Open th...
Tue, 8 Jan, 2019 at 5:44 AM
How Do I Put the Size Chart Button in a Custom Location?
Best Fit's settings area lets you put your size chart button in a few locations. If you want to put it somewhere else, you can put an html element in y...
Tue, 8 Jan, 2019 at 5:43 AM
Why don't I see the size charts when I preview a theme?
The app gets automatically installed into your published theme when you open it. You can manually add the code to your unpublished theme you are testing...
Thu, 3 Jan, 2019 at 7:24 AM